All new collection! Discover now!
Hempful Logo

Opening Hours

Mon – Fri 9.30am – 8pm

Phone

0735-0574-413

Terms Conditions

Disclaimer of liability

Welcome to www.hempfulbags.com. These Terms and Conditions (“Terms”) govern your use of our website and services, including the purchase of products from Hempful Bags. By using our site or placing an order, you agree to these Terms. Please read them carefully.


1. Company Information

Hempful Bags
Email: [email protected]
Website: www.hempfulbags.com
Based in the United Kingdom


2. Use of Website

You agree to use our website lawfully and not to:

  • Violate any local, national, or international law or regulation

  • Attempt to gain unauthorized access to our systems

  • Transmit harmful content or viruses

  • Copy, reproduce, or exploit any part of the site without written permission

We reserve the right to suspend or terminate access if you breach these Terms.


3. Products and Orders

3.1 Product Descriptions

We strive for accuracy, but product descriptions, images, and specifications may vary slightly. Natural variations in hemp fabric are normal.

3.2 Pricing

All prices are in GBP (£) and include UK VAT (where applicable). We reserve the right to change prices at any time.

3.3 Custom Orders

Custom printed bags are made to your specifications. Please ensure all artwork and design details are accurate before submitting. We are not liable for errors in submitted designs.


4. Payments

We accept secure payment through major credit/debit cards and payment providers (e.g. PayPal, Stripe).

All transactions are encrypted. Your financial information is never stored on our servers.


5. Shipping & Delivery

Please review our Shipping Policy for full details.

We ship worldwide from the UK. Delivery times are estimates only. We are not responsible for delays caused by customs or couriers.


6. Returns & Refunds

Please see our full Refund and Returns Policy.

  • Standard items: Eligible for return within 30 days

  • Custom items: Non-refundable unless faulty

  • Refunds processed to the original payment method


7. Intellectual Property

All content on this site—including logos, images, product designs, text, and branding—is the property of Hempful Bags and protected under UK and international copyright laws.

You may not copy, distribute, or use our content without permission.


8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


9. Limitation of Liability

To the fullest extent permitted by law, Hempful Bags is not liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our products or website

  • Errors in custom printing or artwork provided by you

  • Delays or issues caused by shipping or customs

Our total liability for any claim shall not exceed the price paid for the product.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.


11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated Terms.


12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

📧 [email protected]
🌐 www.hempfulbags.com

Join Our Eco-Tribe!

Subscribe to our newsletter

Get exclusive offers, sustainable living tips, and early access to new hemp bag designs.

📦 *First-time subscribers get 10% off their first order!*
🌱 Learn how to style & care for your hemp accessories
✨ Be the first to know about limited editions
Hempful Logo
Your number one source of hemp bags and accessories. Our printing services can save you a packet on bulk orders!

Contact Us

  • DCG RETAIL LTD
  • 128 City Road, London EC1V 2NX, UK
  • Mon – Fri 9.30am – 8pm
  • 0735-0574-413
Copyright © 2025 Hempful Bags © | All Rights Reserved.